Terms and Conditions of Purchase and Sale of Products

Donna Shape, l, based in Street Joaquim da Silva Marta 12-41, Vila Santa Isabel, Bauru-SP, Brasil, Zip Code: 17014-010 CNPJ: 14.889.094.0001-06, hereinafter simply referred to as Donnashape.com, and on the other hand, Donnashape.com the client, qualified at the time of purchase of Donnashape.com products, hereafter referred to as client.

Whereas DonnaShape.com performs sale of products and services via the Internet;

Considering the Customer interest in purchasing the products offered by Donnashape.com ("Products") in its sales channels;

This contract is to establish the general conditions of use and purchase of products and client services site Americanas.com (www.donnashape.com).

Privacy policies

Donna Shape obtains information from users via registration. Our privacy policy aims to ensure the assurance that any information regarding users will not be provided, published or marketed in any circumstances.
All personal information provided to us is stored in a secure database and restricted access to some authorized officials, who are obliged by contract to keep the information confidential and not use them inappropriately. To ensure your privacy is another commitment of our with you!


All information that pass through the purchasing process within the site Donna Shape is automatically encoded by a specific technological system. Thus, your personal data, the chosen mode of payment and all and any other information provided in the buying process is encrypted before being transmitted.


The site security Donna Shape is certified by Comodo, through the SSL 128 bits. This is the security certificate used by most national banks, and is considered one of the safest in existence.

SSL Description

The SSL protocol provides privacy and data integrity between two applications that are communicating over the Internet. This occurs through the authentication of the parties involved and the encryption of data transmitted between the parties. This protocol helps prevent intermediary between the two communication tips have unauthorized access or falsifying the data being transmitted.

About freight and shipping

Orders are generally shipped within 5-12 days after receipt of payment and sent via INTERNATIONAL POST with insurance and tracking. Regardless of the type of shipping you choose, we will provide you with a link to track your package online. Receiving time is 15-20 days after shipping.

Shipping charges include handling and packaging and postage costs; Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We can not group two distinct orders placed separately, and shipping fees will apply to each of them.